FAQs

1. What types of adhesives does ACI manufacture?

We specialize in formulating hot melt and water-based adhesives, including EVA, Metallocene, PUR, pressure-sensitive adhesives (PSAs), and dextrin-based options. Our adhesives are used across a wide range of industries, including packaging, product assembly, printing, labeling, woodworking, and more.

2. Can ACI customize an adhesive for my application?

Absolutely. Our in-house chemists and technical team work directly with you to develop custom adhesive formulations based on your substrate, application equipment, and performance requirements. We regularly assist customers in improving adhesion, reducing costs, and optimizing line efficiency.

3. What is ACI’s typical lead time for orders?

ACI prides itself on some of the fastest lead times in the industry. Most stock products ship within 1–3 business days. Custom formulations may require additional time for development and testing, but we’ll work closely with you to meet your production schedule.

4. Does ACI provide technical support and troubleshooting?

Yes. We offer technical phone support to assist with everything from startup and equipment calibration to diagnosing adhesive performance issues. Our team also provides guidance on transitioning to new adhesives, maintenance practices, and more.

5. Is ACI’s facility certified for quality and safety standards?

Yes. All of our adhesives are manufactured in the U.S. to meet rigorous quality control standards. We also offer FDA-compliant options for indirect food contact and adhesives that align with industry-specific compliance needs.